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Today Betty Rhyner celebrates 45 years at the bank, and we think that's a pretty big deal! She's made such an impact on her coworkers, family, friends, and community. Along with celebrating on the 6th with our team, customers, and cake, we decided Betty deserves some recognition. If you haven't had the pleasure of getting to know Betty, here's a little bit about her! Tell us a little bit about you.Along with my five sisters and one brother, I am a 1976 graduate of Durand High School. I married Randy, my High School sweetheart, in 1982. We were blessed with two boys, Brandon and Bryan born in 1987 and 1991 respectively. As you can imagine, with that many siblings comes numerous nieces and nephews. You can picture what our family gatherings are like, but the amazing part is that we all LIKE each other. Randy and I have graduated to, and wear proudly, Grandparent status with Samuel John and William James joining our family.
Tell us about the things you enjoy doing.Family and friends are always a priority, and like many parents, we've spent many hours in the bleachers and numerous hours volunteering for several school functions. Currently, I serve my Durand UMC in different capacities, work as a Durand Charm volunteer, and most recently, serve on the Board of the Durand Area Food Pantry. Seeing this pantry develop has been extremely rewarding. So many people working toward a common goal with their donations and involvement is truly amazing. So, I suppose it's safe to say that Volunteering IS my hobby.
How did you get started in banking?In 1977, after completing one year at Rock Valley in the Business Program, I spoke with Durand State Bank's then Executive VP, Wm. Smith, and Cashier, David Nosbisch, about a part-time summer job. This is when the downtown location was being remodeled, adding what became the front line and computer room. There were many interesting days working in a construction zone, but as Summer's end drew near, unbeknownst to me, Dave made a call to my Mother, asking her permission to offer me the position full-time. Well..the rest is history.
What is the biggest change(s) you have witnessed in your 45 years of banking?The way we bank has changed dramatically. For the most part, gone are the days of having your paycheck in hand and making your deposit at the end of a hard week's work. Now we use direct deposit, can take a picture of a check to deposit, and ATMs to access cash. Compliance has been the driving force for many current practices. New accounts were once opened with information and signatures on 3 X 5 cards. Now, it's a multi-step process and pages of disclosures. I know this sounds old, but I remember when computers were introduced to DSB. It meant no more using correction tape when typing documents with the electric typewriter and so much more. Procedures such as checking and filing checks at the end of the day and running proof have all been replaced with more efficient methods.
What kept you in banking for so long?It's the old cliché, but truly, I don't know how this many years have slipped by. It's clearly been more than just a job to me; it's been my family and my way of life. But, it's our customers and coworkers that I enjoy the most.
What are some of the things you've enjoyed about adding the Solutions Bank team to your Durand family?Finding out that I can learn new procedures. I know it sounds simple, but after knowing the operations of DSB for this many years, the thought of learning a whole new system was a bit daunting. Turns out, it's been a good transition. Solutions Bank Officers and Employees have been very supportive and helpful during this transition time.
Thank you.
She's been instrumental in helping coworkers from other Solutions Bank locations get to know the Durand community - from conversations to driving tours. Her sense of pride and excitement for her community is inspiring. Betty has not only been a loyal employee but also loyal and committed to bringing positive change to the Durand community. From the bottom of our hearts, thank you, Betty, for all that you do!
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